Technical support
The Evoko Room Manager support team will respond to your questions within 24 hours. The Evoko Room Manager support team supports all clients who has purchased an Evoko Room Manager device. The support offered is highly connected to the Evoko Room Manager device and is not to be seen as a general MS Exchange server support. The Evoko Room Manager support team will advise the client, but not make the actual changes for the client.
Contact the Evoko Room Manager Support Team
No additional software is required
Thanks to a unique direct link to your Exchange server (internal or hosted) the Evoko Room Manager is installed without any additional server or software on the company’s Exchange server. Not even a plug-in in Outlook is needed. This means that the installation will not trespass on IT security. Furthermore, it makes the installation itself real easy.
New to Evoko Room Manager?
First, we recommend getting to know the Evoko Room Manager by watching the short interactive User Guide. As a system administrator it is of extra importance to watch the chapter ”Book in MS Outlook”.
View the interactive User Guide
IMPORTANT! Please read and follow the steps in the System Administrator’s Guide and Manual for a clean and easy installation.
1) Create an email account for each meeting room in the MS Exchange server
2) Install the Evoko Configurator (PC Application)
3) Configure the room settings with the Evoko Configurator
(PC Application)
4) Export settings to the Evoko Room Manager
5) Start the Evoko Room Manager
6) Done!
If you are upgrading an already installed Evoko Room Manager unit with Evoko software 2.1.1.14 or earlier to 3.0.4.4 or later, follow these steps:
• Go to www.evoko.se/support
• Download and install the latest Evoko Configurator & Software on your computer
• Use the Evoko Configurator to export your settings to a USB memory stick
• Connect the USB memory stick into the Evoko Room Manager device
• Go to Sys Admin login using your 4 digit pin code
• Click Update Configuration
• Click Upgrade Application
• Remove the USB memory stick
Read more about our system requirements